Returns Policy

We want you to love your purchase from us, but we understand that sometimes things don’t work out. Please read our returns policy carefully before making a purchase.

Earrings

For hygiene reasons, we do not accept returns or exchanges on earrings. This is to ensure the safety and cleanliness of all our customers.

Other Items

If you wish to return an item (excluding earrings), you may do so within 14 days of receiving your order, provided the item is unused, in its original packaging, and in a resellable condition.

Please note:

• We do not cover the cost of return shipping. It is the customer’s responsibility to ensure the item is returned safely and with appropriate tracking or insurance if desired.

• Items returned in an unsellable condition may not be eligible for a refund.

Faulty or Damaged Items

If your item arrives damaged or is faulty, please contact us first at [your email/contact method] within 7 days of receiving your order. Include your order number and clear photos of the issue so we can resolve the matter as quickly as possible.

We are always happy to help and will work with you to ensure any issues are sorted promptly.