Shipping
how do we ship? - UK
1st Class - All parcels will be sent via Royal Mail First Class & will cost £5.50 per package. We usually post our orders within 24 hours but please leave room for your parcel to arrive between 1-3 days.
Royal Mail 1st class aims to deliver next day, including Saturdays - please order well in advance over holiday periods e.g. Christmas and Easter. After the order is sent from us it is firmly in the hands of Royal Mail. If you would like your item sent via next day delivery and we can do it the charge will be £10. Please email us; sistersistercollective@gmail.com if you would like this option.
If the total of your order is over £70, we will send your parcel by first class post, free of charge. (automatically applied at checkout)
Get in touch
We are entirely customer focused and want your ordering experience with us to be as smooth and successful as possible.
If you have any queries at all, need style advice, or have special requests, please email us at sistersistercollective@gmail.com and we will try our best to help.
IRELAND
Shipping to Ireland will cost a flat rate of £15
From past experience, orders usually arrive within 7-14 days. We retain proof of postage but should you require your delivery is sent by an insured service, please email us to request this. (Extra charges may be applicable)
We retain proof of postage but should you require your delivery is sent by an insured service, please email us to request this. (extra charges may be applicable)
Please note that recipients you will be responsible for any import duties, clearance fees or brokerage fees including any other additional charges. Sometimes goods may be subject to delays, due to customs or weather. The customer is responsible for providing any information required by customs to ensure the goods are cleared.
We recommend your local customs authority to determine a landed cost price prior to purchase. We cannot provide this information for you.
EU CUSTOMERS
Please get in touch via email if you are an EU customer and we can estimate shipping costs.
American Customers
Unfortunately we are no longer shipping to the US. We will keep you updated if this changes.